Assistant Manager, Marketing & Events
Responsible for overseeing all units within the department, including Marketing, Events, and Customer Service. This role involves strategizing and executing comprehensive marketing campaigns to attract visitors, managing both digital and traditional media outreach. To oversee content creation, public relations, and promotional activities while developing targeted marketing plans for exhibitions, education programs, MOZA Restaurant, and the Museum Shop.
On the events side, the Assistant Manager leads the planning, coordination, and execution of both in-house and client-hosted events. They work closely with internal teams, vendors, and related parties to ensure smooth event execution, efficient budgeting, and seamless logistics.
Key Responsibilities:
- Provide leadership, motivation, direction and support to marketing & events team.
- Works with marketing team to develop detailed marketing plans and communicates with various media channels to help marketing projects come to fruition.
- Planning and executing marketing campaigns to promote exhibitions, programs, and special events with the inclusion of IAMM galleries, MOZA Restaurant & Museum Shop.
- Oversee facility management and ensure all event details are meticulously handled for special events initiated by the Director’s Office, launch ceremonies, and client-hosted events.
- Oversees initiatives to enhance visitor engagement and satisfaction.
- Ensures a high standard of customer service across all museum touchpoints to maximize the overall visitor experience.
Requirements:
- More than 5 years of related working experience;
- Computer savvy, proficient in MS Office;
- Ability to work unpredictable hours;
- Excellent time management and communication skills, both verbal & written;
- Great negotiation ability and decision-making skills;
- Customer service orientation;
- Good critical thinking and decision making skills.
If you possess all of the above, please send a resume and cover letter to:
Human Resource Department
ISLAMIC ARTS MUSEUM MALAYSIA (378837-H)
Jalan Lembah Perdana, 50480 Kuala Lumpur.
Tel: 03-2092 7070
Fax No. 03-2274 9233
Email : hrunit@iamm.org.my